Zonda - Resource Library

Wearing the hat of Architect, salesperson, project manager and bill collector are essential parts of running your architecture firm. This guide provides proven tactics that architects and design professionals can use to leverage modern payment solutions to help run and grow your successful business—all the while delivering exceptional client service.

With the onset of the Digital Revolution, technological growth brought change to entire industries. How people communicate, how they shop, and how they pay for services has evolved. As a business owner, know that clients prefer easy and efficient ways to pay by card or online.

By accepting electronic payments, show the world you’ve kept your finger on the pulse of advancement and convenience. Let's break down how online payments allow you to create a modern client experience - and how they, in turn, benefit your bottom line.

The lingering effects of supply chain strain and the new ways homeowners want to use their spaces are simultaneously creating positive business opportunities for residential contractors and presenting new pressures for home professionals to perform during unpredictable times.

Increase profitability and ease the impacts of material acquisition, customer needs, and labor demands by incorporating flexible business practices and consumer financing solutions.

Zero net energy (ZNE) construction represents a vast opportunity for builders and contractors. So what is a zero net energy home? In the simplest terms, a ZNE home produces as much energy as it uses, most commonly using efficient construction methods. Achieving ZNE performance involves a whole-building design approach to consider all of a home's systems — the building envelope, mechanical systems, and lighting and appliances — in an integrated way.

This e-book collects our most valuable resources on ZNE projects to help you define what ZNE means for you and examine factors such as energy prices, net metering policies, solar resources, incentives, and budget. You’ll see that getting to zero doesn’t mean giving up desirable and high-performance gas systems.

From resident retention to attracting the best leasing candidates, amenities are the key. To be successful you need to stay informed on the latest trends. This paper will help you create value through offerings and improvements.

Broadband gives multifamily properties the competitive edge with renters, but there is more. From operations and management to the financial advantage, this paper answers your questions.

An answering service is a solution made up of a team of trusted receptionists who answer missed calls on behalf of a company when they are unable to answer themselves. Find out more about this service and why it's important to your business.

Site team workload is central to property management companies' thinking about the processes they could implement to improve operations. Security deposits have been around in the multifamily industry since time immemorial, but they have increasingly become a suboptimal way of doing business.

This white paper will discuss the failures of deposits, and how replacing them with insurance reduces workload for property teams, improves customer experience, and boosts financial performance.

92% of business searches on social media occur on Facebook. Creating a business page is one of the best ways to maximize your business’ online presence. Social reviews satisfy the curiosity of consumers and build your business’ brand image. They also boost your business’ SEO rankings and help gain an edge over competitors. Learn more about the key areas to getting Facebook reviews.

Customer reviews are an essential part of creating an online presence for your business. For homeowners to find and choose your business, you need multiple, recent reviews on the platforms where homeowners are looking for services, such as Google, Yelp, and Facebook. Online reviews are the new word of mouth and show your continued commitment to excellence. Do you know how to create a process to get real reviews every month? Learn 20 ways that you can get reviews and make it part of your business process for free or low cost.