Zonda - Resource Library

Faced with constantly changing legislation and renter affordability issues, multifamily operator Avenue5 Residential, found security deposits and their alternatives to be a suboptimal practice that left their properties exposed to risk and added extra work for their teams. In effort to solve these issues, the operator selected LeaseLock as its exclusive national vendor to replace deposits portfolio-wide.

With LeaseLock's fully integrated lease insurance, Avenue5 gained stronger loss protection, alleviated administrative burdens for property teams, and created more affordable move-ins for their residents.

Download the case study to get the full scoop on Avenue5's decision-making process and performance outcomes.

From resident retention to attracting the best leasing candidates, amenities are the key. To be successful you need to stay informed on the latest trends. This paper will help you create value through offerings and improvements.

Are you having issues getting paid for your work? It may not be what you think. Dive into the common reasons why customers don't pay on-time and what you can do about it.

How do you manage your business' cashflow to keep everything running smoothly - as well as plan ahead for periods of lower revenue? Learn what needs to go into a cashflow management process: from what drives the health of your cashflow, to tracking metrics, balancing seasonal changes, and more.

An answering service is a solution made up of a team of trusted receptionists who answer missed calls on behalf of a company when they are unable to answer themselves. Find out more about this service and why it's important to your business.

Site team workload is central to property management companies' thinking about the processes they could implement to improve operations. Security deposits have been around in the multifamily industry since time immemorial, but they have increasingly become a suboptimal way of doing business.

This white paper will discuss the failures of deposits, and how replacing them with insurance reduces workload for property teams, improves customer experience, and boosts financial performance.

Michelle Wood has worked in the multifamily industry for 20 years. As a renter she has a unique perspective on what she wants in a community. See how a package solution has made her neighborhood a more desirable place to live.

Learn how to implement readily available tools to manage day-to-day tasks that take up your valuable time. Improve your online reputation, earn amazing reviews, and win repeat business from satisfied customers.

Are you growing your home service business? What areas do you need to make an investment in time or resources to compete more effectively in your local market? Bring your business to the next level with these 5 things contractors need.

92% of business searches on social media occur on Facebook. Creating a business page is one of the best ways to maximize your business’ online presence. Social reviews satisfy the curiosity of consumers and build your business’ brand image. They also boost your business’ SEO rankings and help gain an edge over competitors. Learn more about the key areas to getting Facebook reviews.