Zonda - Resource Library

The days of AE firms cutting their way to profitability are over. So how can they position themselves for future growth and meet the challenges of potential ownership transitions? The overwhelming consensus amongst the experts is that today?s firms require a laser-like focus on strong project and financial management practices?the kind that can carry their long-term growth goals to fruition.

Across every part of the firm, AE organizations have more information than ever. The opportunity is to transform that raw transactional data into insights and intelligence that in turn informs every core decision the firm makes. Deltek has looked at how AE firms can best bring the benefits of BI to their organizations and offers three recommendations: top-down support and enforcement, set appropriate metrics, and focus on project management.

Good Project Management is the best way for AE firms to increase client satisfaction, build internal talent and improve understanding of their project success. With the right tools and communication in place, firms can implement and nurture a culture of strong Project Management, leading to the ultimate in project and firm profitability. Deltek provides end-to-end insight on how to nurture change management within your firm.

Sales cycles can be long in this industry. Maintaining a positive impression and providing value to potential clients in the absence of active project work will pay dividends in the long run. Learn how to attain a high level of sustained success.

GuildQuality helps builders, remodelers, and contractors manage their most valuable asset _ their reputation. By analyzing the strengths and weaknesses of your business you can create a culture of quality with your employees. Making gains in customer satisfaction leads to referrals and money in your pocket.

Business owners are embracing review sites and social media as a way to drive qualified leads. Data shows that negative reviews will deter a client 80% of the time, but the opposite is also true. GuildQuality provides customer satisfaction surveying and performance reporting to help you monitor, improve, and articulate the quality of your serivce. People are talking about your company, don't you want in on the conversation?