Zonda - Resource Library

An answering service is a solution made up of a team of trusted receptionists who answer missed calls on behalf of a company when they are unable to answer themselves. Find out more about this service and why it's important to your business.

Site team workload is central to property management companies' thinking about the processes they could implement to improve operations. Security deposits have been around in the multifamily industry since time immemorial, but they have increasingly become a suboptimal way of doing business.

This white paper will discuss the failures of deposits, and how replacing them with insurance reduces workload for property teams, improves customer experience, and boosts financial performance.

Michelle Wood has worked in the multifamily industry for 20 years. As a renter she has a unique perspective on what she wants in a community. See how a package solution has made her neighborhood a more desirable place to live.

Learn how to implement readily available tools to manage day-to-day tasks that take up your valuable time. Improve your online reputation, earn amazing reviews, and win repeat business from satisfied customers.

Are you growing your home service business? What areas do you need to make an investment in time or resources to compete more effectively in your local market? Bring your business to the next level with these 5 things contractors need.

92% of business searches on social media occur on Facebook. Creating a business page is one of the best ways to maximize your business’ online presence. Social reviews satisfy the curiosity of consumers and build your business’ brand image. They also boost your business’ SEO rankings and help gain an edge over competitors. Learn more about the key areas to getting Facebook reviews.

Customer reviews are an essential part of creating an online presence for your business. For homeowners to find and choose your business, you need multiple, recent reviews on the platforms where homeowners are looking for services, such as Google, Yelp, and Facebook. Online reviews are the new word of mouth and show your continued commitment to excellence. Do you know how to create a process to get real reviews every month? Learn 20 ways that you can get reviews and make it part of your business process for free or low cost.

It's no secret the construction industry in the United States is growing. How do construction companies and contractors keep up with the growth, while battling labor shortages and rising costs? Answer: adopting the right technology.

Lumber supply and demand has taken home builders on a ride throughout the last year and a half with wild swings in pricing.

To understand where lumber prices will go from here, and what builders can do to adjust to ongoing market volatility, industry experts from building material leader 84 Lumber and commodities tracker Fastmarkets unpack the specifics of what caused the whipsawing in the market over the last 18 months - and provide clues for what may lie ahead.

Package Concierge® commissioned Zogby Analytics to conduct an online survey of over 2,000 multifamily residents on their priorities for amenities and apartment searching in a time that is anything but business as usual. The comprehensive study shows over half of renters have changed the way they prioritize amenities, with one quarter saying it has changed significantly.